(A) General Administration:

1. Support the company admin team in performing some of their daily job functions relating to arranging courier or running short errand to collect/delivery, assisting the remote admin and HR team in Corp-pass approval.

2. Handle all email, phone, and mail enquiries to manage and resolve urgent and/or difficult administrative cases.

3. Update office policies as needed.

4. Book meeting rooms as required.

5. Schedule in-house and external events.

6. Correct the errors and organize company information in a manner that will optimize swift and accurate capturing

7. Implement IT data backed up policy and ensure that it done promptly.

8. Store hard copies of data in an organized manner to optimize retrieval.

(B) ICT Matters

1. Assist ICT Team to oversee and manage ICT inventory for ICT Assets (Tracking; Servicing; Replacement; Loan).

2. Assist ICT Team to oversee and manage AVA Assets (such as Laptops, Mobile Devices, Projectors, Visualizers, Cables, etc.) in the company.

3. Assist ICT Team to oversee the operation and upkeep of the meeting rooms AV equipment used by staff.

4. Assist ICT Team in the procurement of ICT equipment and services.

5. Assist on stock management of Audio Video equipment in company and provide multimedia assistance (e.g., photography, videography, records, postproduction).

6. Liaise with vendors to source and manage ICT infrastructure and services in consultation with ICT Team.

7. Perform day-to-day operations involving the Company ICT infrastructure and programmers.

8. Troubleshoot all network connectivity issues.

9. Configure the BIOS system and Setting up Encryption key (Bit-locker).

10. Support staff on the operation of equipment related to ICT Media system.

11. Assist ICT Team to archive of company media resources and regular backup of data (where applicable).

12. Support ICT Team and coordinate with other ICT support staff.

13. Work closely with the ICT Team to spearhead IT initiatives & to support ICT implementations in the Company.

14. Provide software/hardware assistance to staff & diagnose and solve hardware or software faults.

15. Provide Orientation, Training and Implementation of current and new company hardware or software technologies.

16. Perform electrical safety checks on the company’s computer equipment.

17. Respond to callouts in a timely fashion.

18. Follow instructions, either written or in diagram form, to set up a system or fix a fault.

19. Assist in the field service site visit with the engineer in the machine site setup, maintenance and troubleshooting if required.

20. Identify and uses relevant digital tools to streamline/ enhance work processes.

21. Perform any other tasks and duties assigned by the Company Management to meet company ICT needs.

1.At least NITEC in Electronics (Computer & Networking) or Higher NITEC in Information technology or Diploma in Information Technology

2. At least 1 to 2 Year(s) of relevant working experience (experience in PC support, network equipment and network cabling support preferred).

3. Proficient in Windows 7, Windows 10, Mac Operation System, and software installation.

4. Proficient in LAN, WAN & Cloud Computing.

5. Basic Networking knowledge for enterprise Routers, Switches, firewalls & Wireless Equipment.

6. Excellent team player, organised, meticulous and with the ability to multi-task.

7.Good communication skills with good command and effective of written and verbal English to all levels.

8. Possess valid driving license will be advantageous.

IT Service Management; Troubleshooting; Technical support/Help Desk Support; Compliance; Field Service; Adm.; Arranging; Cabling; Electrical Safety; Encryption; Good communication skill; ICT; Inventory; Device; Software Installations; Windows; Trouble shooting; ITIL; Networking

Permanent/Full Time